Reference

What Our Terms Cover Before You Deposit

Opening an account with lexl means agreeing to one set of rules, and this page is where you read them without digging.

Account useWallet rulesEligible regionsPayment rails
lexl What Our Terms Cover Before You Deposit
DATA AND SECURITY

How Your Account Data Is Handled

Terms only mean something if the account behind them is handled with care. We keep the identity details you give at sign-up, your wallet references and your device login history because dispute handling needs them, and we hold that record only while your account is open plus the period we must keep for payment reconciliation. Our pages use cookies to keep your session signed in and to remember language choice; clearing them signs you out. Nobody on our side asks for your bKash PIN or a Nagad OTP, so treat any such request as a fraud attempt.

Data we hold Name, number, wallet references and login history — nothing collected for its own sake. You can ask what is stored against your account and how it was used.
Cookies and sessions Session cookies keep you signed in on your phone and remember your language choice. Clear them and you sign out; block them and parts of the lobby will not load properly.
Account security steps Sign-in runs on a one-time code sent to your registered number, and a password change forces every device out. Withdrawals only go to a wallet in your own verified name.
Changing or removing data Write in from your registered email to correct your details or close the account. We remove what we no longer need and keep only the payment records the wallet operators require.
ASK ABOUT A CLAUSE

Getting a Straight Answer on Any Clause

Reaching a person about a term is simpler than reading it. Account help runs from inside your logged-in area, where a message thread stays attached to your registered number, and that is the quickest way to get an answer about a clause, a wallet match or a frozen session. If you cannot sign in, write to us from the email tied to the account so we can verify you before we discuss anything account-specific. Keep your transaction ID from bKash or Nagad to hand; it shortens the conversation.

In-account message thread Log in and open the help tab. Your message stays linked to your account, so we can see the wallet history and the exact clause you are asking about without you repeating it.
Email for locked accounts If you cannot sign in, email the support address listed in the footer from your registered address. We verify the account holder first, then reply on the clause or the wallet issue you raised.
Payment reference check Send the bKash, Nagad or Rocket transaction ID when you write in about a deposit that has not appeared on your balance. Our team matches it against the wallet record before answering.

Questions We Hear About These Terms

A few points come up again and again from people funding an account for the first time. These answers cover what the agreement does at sign-up, how local law overrides a clause, and what happens when a wallet transfer goes to the wrong number. If your situation is not here, the help thread inside your account reaches a person who can read your actual record.

Yes. Ticking the box at sign-up means the version live on this page governs your account, your wallet and every deposit you send through bKash, Nagad or Rocket from that point on.

Access depends on your local law and eligible regions. We accept registrations from Bangladesh, and if you move or travel we may ask you to confirm where you are before you deposit or withdraw.

Your local law wins. That single clause stops applying to you, and the rest of the terms stay in force for your account, your wallet balance and any pending withdrawal.

It does. Cricket markets, slots, live tables and crash rounds all run on one account agreement, so a rule about deposits, wallet balance or a void market applies across every part of the lobby.

Tell us straight away with the bKash, Nagad or Rocket transaction ID. We cannot pull funds back from a number that is not yours, but we can trace the credit and explain the wallet operator's position.

We post the current version here and flag material changes in your account area before they take effect. Keep your registered email active — that is where a withdrawal-related notice lands first.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.